Franchise Dealership Service Manager

Western Cape, Swartland

Market related Salary + Car + Fuel + Incentives + Benefits

***THIS POSITION REQUIRES MULTIFRANCHISE DEALERSHIP EXPERIENCE***

Be part of a well-established motor group representing a variety of trusted brands across both premium and mainstream vehicle ranges.

A leading multi-franchised automotive dealership is seeking an experienced and results-driven Service Manager to lead and optimise its aftersales operations. The successful candidate will be responsible for driving service department performance across multiple OEM brands, ensuring exceptional customer satisfaction, operational efficiency, and sustainable profitability.

Job Requirements

Matric Certificate

A Valid Drivers License

Proven minimum 3 years experience as a Service Manager within a franchised dealership- a multi-franchise would be an advantage

Strong understanding of OEM processes, warranty administration, and service KPIs

Working knowledge of Automotive DMS  - Keyloop/CDK/Drive would be an advantage

Excellent leadership, communication, and customer-focused skills

Sound financial and operational acumen

Ability to manage high volumes in a fast-paced environment

Relevant automotive qualification (advantageous)

A stable and gapless work history

Contactable references

You will need the following documents when applying;

• A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving.
• A recent photograph of yourself
• Copy of Driver’s License
• 3 months of payslips MUST accompany CV
• Names and contact numbers for at least 2 References

PLEASE DO NOT APPLY ON THE WEBSITE.

Please send your CV and documents to rob@astorrecruitment.co.za

NOTE: Should you not hear from one of our Representatives within 14 days of submitting your application, please consider your application unsuccessful for this position.

Matric

Business Degree or Diploma is an advantage

Technical qualification is an advantage 

Matric Certificate

A Valid Drivers License

Proven minimum 3 years experience as a Service Manager within a franchised dealership- a multi-franchise would be an advantage

Strong understanding of OEM processes, warranty administration, and service KPIs

Working knowledge of Automotive DMS  - Keyloop/CDK/Drive would be an advantage

Excellent leadership, communication, and customer-focused skills

Sound financial and operational acumen

Ability to manage high volumes in a fast-paced environment

Relevant automotive qualification (advantageous)

A stable and gapless work history

Contactable references